Category: Video Visitation App

Securus reveals customer reviews and testimonials

Securus Technology is a global leader in provision of civil and criminal communications and technology. Solutions provided by the company have aided monitoring and correction facilities improve on their investigations, public safety, and supervision services. The company recently made a release of their new Software Investigator Pro 4.0. The software works like magic, it collects voice sample of inmates or identifies the person at the other end of the phone.

 

The software then uses these sample voices to identify other locations where the voice has been noted. The presence of the software comes at the right time, fighting crime has just been taken to the next level. The Chief Operating Officer at Securus Technologies insisted that the software is going to be handy to investigators. It should help them uncover criminal activities even before they happen.

 

In the past, mob organizations and gangs have been closely linked to prisons. Most of the influential members within these activities live behind bars. Securus Technologies has been it possible for inmates to communicate with their families.

 

The release of the Investigator Pro 4.0 has seen an increased ability by correction facilities to fight crime. The software tracks people with their voices. Through the advancement of the software, criminal activities have been noted and prevented. According to recent customer reviews made available by Securus, most of its clients in multiple correction facilities have highly benefited from the software. In one occasion, an investigator notes that he was able to stop a pre-planned criminal activity just by following and identifying the caller’s voice. Other customers that have used the software have highly praised it for its efficiency and reliability.

 

 

ConnectUs and Securus Technologies

Securus Technologies has announced it’s newest addition of ConnectUs, this link allows for automated Grievance Applications and Inmate Forms. With ConnectUs, it will help in saving money and time, approximately 65% of time over filling out paper forms. Generally, correct facilities have normally used paper forms for various request by inmates such as medical, grievances, sign up forms and handbook acceptance forms. There has been valuable time spent by correctional officers collecting, distributing, logging, routing, copying, responding, archiving, filing, and storing these forms. However, with the new ConnectUs application, these forms of any type can easily be created and then become available to inmates. And if there is a change that needs to be made to a form, this can be done in minutes, and it does not involve printing. The app helps to transform the manual paper processes into a digital automation. The Grievance Application and Inmate Forms are making a real difference for customers using the app. With this newest addition, Securus has automated and processed 13.8 forms on average per inmate per month, and through this is saving the corrections staff time that they can use for focusing on security and safety. Inmates have also benefited from the self-servicing access for forms , being able to check the status of grievances and forms and appeal or accept them. With Securus ongoing efforts for providing automated tools for corrections and inmates, ConnectUs helps in bringing innovations to modernizing the incarceration experiences. ConnectUs has been known as the most robust app and features a rich inmate platform within the market. Not only does ConnectUs help in allowing inmates to access services and features that have never before been available, it also fully governs when and what is available for inmates. There are also many additional capabilities of the platform including time, dynamic application display by day, digital inmate bulletin board, and inmate location.